This Privacy Policy explains how Pool Live Plus and its affiliates collect, use, disclose, and protect personal information when you use our game, website, and related services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Account Information: email address, username, and profile data when you register or sign in via third-party providers (e.g., Google, Discord).
- Gameplay Data: match results, in-game actions, scores, and other gameplay telemetry used to provide the Service and detect cheating.
- Device & Technical Data: device model, OS version, IP address, and crash logs.
- Payment Information: when you make purchases, payment processing is handled by third-party providers; we receive only transaction confirmations and receipts.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Service.
- Process payments and manage purchases.
- Detect, prevent, and respond to cheating, fraud, and abuse.
- Improve and personalize the game experience.
- Communicate with you about updates, support, and promotions (if you opted in).
3. Cookies and Similar Technologies
We and our partners may use cookies and similar tracking technologies to remember user preferences, analyze usage, and support advertising. You can control cookies through your browser settings; however, disabling cookies may affect the Service's functionality.
4. Third-Party Services
We may share information with third-party service providers (e.g., analytics, authentication, payment processors). These providers act on our behalf and are contractually obligated to protect your data. Links to third-party sites are provided for convenience and their privacy practices are not controlled by us.
5. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.
6. Children's Privacy
We do not knowingly collect personal information from children under 13. If you are under 13, do not use the Service. If we learn that we have collected information from a child under 13, we will take steps to delete it.
7. Your Rights & Choices
Depending on your jurisdiction, you may have rights including access to your personal data, correction, deletion, objection to processing, and data portability. To exercise these rights, contact us at the address below.
8. Data Retention
We retain personal data for as long as necessary to provide the Service and fulfill legal obligations, resolve disputes, and enforce our agreements.
9. International Transfers
Your information may be processed or stored in countries other than your own. By using the Service, you consent to the transfer of your data to countries that may have different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy with a new "Last updated" date. Continued use of the Service after changes indicates acceptance of the revised policy.
11. Contact
If you have questions or requests regarding this Privacy Policy, contact us at: privacy@yourdomain.com